What is included in our accommodation package?

  • International DJ sets broadcast from London, Chicago & Ibiza & local live performances.
  • Accommodation – 2 nights at Ovolo The Valley
  • Free minibar (replaced daily)
  • Loot bag (one per stay)
  • European breakfast table on Saturday & Sunday at ZA ZA TA Bar & Kitchen
  • Saturday morning Bloody Mary brunch drink at ZA ZA TA Bar & Kitchen
  • Sunset sessions Friday & Saturday (complimentary drink & canapes on arrival at the Rooftop)

What selection of rooms are available?

A whimsical oasis awaits at Ovolo The Valley, find your designer suite here.

How many people are permitted in each hotel room?

Each room will receive two tickets per room to stay in overnight. During sets, 6 people will be allowed per room under our COVID-19 Safety Plan, a safety supervisor will be on hand monitor social distancing.

Can groups of friends book rooms close by or on the same floor?

We encourage friends to purchase together so they can be located close by. This is of course, subject to availability.

Can I book extra night on the Thursday night on the Sunday night and do I get a special rate?

Absolutely, we encourage you to book the Thursday night before or the Sunday night after the festival. For an extra $99 per night, you can stay at the hotel either side of the Friday and Saturday night, see availability here.

I want to bring my children or friends who are aged 17 or under?

They say good things come of those who wait and unfortunately, those aged 17 or under have to wait a few more years as this is an 18 plus event.

Will other friends be able to attend the event and visit our room?

No, only hotel guest can attend the event.

Valid forms of ID include:

  • An in date photographic driver's license or provisional licence.
  • A physical, valid passport (not a photocopy).

Out of date ID will NOT be accepted.

I'm coming to hotel alone and I'm nervous.

Don't be. REMIX HOTEL is a friendly, inclusive event, however, to settle you nerves, join in some of the fun on REMIX HOTEL social pages here.

Behaviour Policy

The event is for everyone to enjoy please respect and be mindful of others, we celebrate diversity and individualism but no unsociable behaviour will be tolerated. We will have support services available through reception. If something happens to you, please report it to the nearest event staff member, hotel reception or security guard. If you don't feel comfortable reporting it at the event that is completely fine, you can message us here.

Where's my ticket/wristband?

Each room will receive two tickets per room, this is inclusive of your hotel accommodation. You'll be able to get your hands on them when you check-in to Ovolo The Valley.

Are there any additional extra packages available?

Yes, you can purchase the Feasting Menu for $69pp in allocated two seatings:

  • 6:00 - 7:30pm
  • 8:00 - 9:30pm

Bookings are a must, reserve a table for you and your friends (maximum restrictions apply) here. View the feasting menu.

For $75pp add on a 5-hour beverage package:

  • 6:00 – 11:00pm
  • 8:00 – 1:00am

Purchase drinks package.

What Entertainment areas can we attend at the event?

Attendees will be able to book seating in Ovolo The Valley: Gorilla Lounge and Poolside. Also In ZA ZA TA Bar & Kitchen: Conservatory & Parlour Bar and Interactive Lounge. Head here for more details.

Will you be able to move around the hotel?

Yes. Just like other any other festival, there will be easy to follow venue locators to find your seating options which can be booked in advance to enhance your experience and adhere to COVID-19 seating restrictions.

Is dancing permitted?

No dancing is permitted, but for what's missing on the dance floor, we make up with VIP seating. Ovolo The Valley will be full of (social distanced) VIP seating for each attendee to enjoy the event in the various area of this whimsical oasis.

Will the line up performance times be published before the event?

Yes, you can find them on our social media page a week before the event.

What sort of music will I hear at the event?

Expect an eclectic mix of Disco, Funk, Hip Hop, House, Tech House and Techno.

Will you be able to watch the entertainment from your room?

Yes, all entertainment areas are filmed and vision mixed for your in-room pleasure.

Where can I watch the International and intestate DJ sets?

Grove Armada (London), Marshall Jefferson (Chicago) and Jason Bye (Ibiza) are playing peak time sets, and will be broadcast directly into the all hotel rooms and entertainment areas.

What time can I check-in on Friday and check-out on Sunday?

Check-in is any time after 2pm on the Friday of the event. Checkout is at 12pm on Sunday for Remix Festival attendees. For those anticipating a longer lie in, you can book an even later check-out with the team at Ovolo The Valley, at an additional cost.

What time is breakfast?

Breakfast is served between 7:00 – 10:00am at ZA ZA TA. European breakfast table is included in your package, so there's no need to book. The inclusive breakfast is only available if you dine in the restaurant, not for room service, however room service will be on offer if you're not quite up to facing the music. View the room service menu.

What time is the Bloody Mary brunch drink?

The brunch is only on the Saturday from 12:00 - 2:30pm and bookings required for this one. Reserve a table for you and your friends (maximum restrictions apply) here.

What time is dinner service?

Dinner will be served in ZA ZA TA Bar & Kitchen in two seatings:

  • 6:00 - 7:30pm
  • 8:00 - 9:30pm

Bookings are a must, reserve a table for you and your friends (maximum restrictions apply) here. View the feasting menu.

Can I order room service?

What's hotel stay without room service? See our room service options.

Can I bring my own alcohol to my hotel suite?

Of course! You can bring alcohol into your room, however it must be consumed in your room, not outside your suite.

Can I charge my drinks to my room?

Cheers! Purchase your drinks on consumption or upgrade to a drinks package.

For $75pp add on a 5-hour beverage package:

  • 6:00 – 11:00pm
  • 8:00 – 1:00am

Purchase drinks package.

Can I go to the bar to get a drink?

Yes, you can but once you purchase your drink, you gotta find a seat as quick as the beat moves. Given the ongoing health crisis the restrictions may change, we will be doing weekly updates to ticket purchasers to advise them on developments. Please visit our health plan for full details

Is there parking at the hotel?

Yes, there's valet service available at $45 per night. Contact Ovolo Hotel.

Is there a dress standard at the hotel?

We encourage individuality and personal style! However there is one exception, which is Saturday night; the theme is dress to impress - no thongs or singlets are allowed.

Will the hotel have a Covid-19 safety plan in place?

Yes, the hotel operates with a comprehensive plan according to the Queensland Health Department guidelines and further to this we have engaged a Covid safety officer to ensure the event runs smoothly and is able to address any situation that might arise. Head here to view our plan.